Systems operational · UK · ISO 27001 aligned
Pricing · Fire & Rescue Services

Procurement-ready pricing, sized to your service.

All prices exclude VAT. Travel and accommodation charged at cost. Services operating a 90-day pilot before committing annually — that's most of them — start with the Pilot tier and graduate to Department once the business case is signed off.

Currency
Contract · 90-day pilot, then annual Billing · per service / per cohort Payment · BACS · PO accepted Data · UK region
Tier 01 · Free

Scan-Aid

A single live tool, free forever. Photograph a training scene, receive a NOG-grounded analysis and control message.

£0
/ forever
No card · no account · browser only
  • Scan-Aid — unlimited use
  • 27 NFCC incident types
  • Shareable output link
  • Other tools not included
  • No support SLA
Use Scan-Aid
Best for individual instructors · evaluation
Tier 02 · 90-day pilot

Pilot cohort

Low-risk trial of the full toolkit with one instructor cohort. Everything you need to build internal evidence.

£495
/ 90 days
One-off · less than a day's external course
  • Full toolkit — all live tools
  • One cohort, up to 12 instructors
  • Remote onboarding (90 min)
  • Live exercise support — one session
  • Evidence pack for business case
  • Credit applied to annual renewal
Start a pilot
Best for first engagements · proof of value
Tier 03 · Annual licence

Department

Unlimited instructors, unlimited exercises, full toolkit — priced per service. Deploys to cloud, on-prem, or offline.

from £3,800
/ service / year
Scales with service size · quoted on request
  • Every tool — live & future
  • Unlimited instructors & cohorts
  • Cloud, on-prem, or offline laptop
  • Quarterly release briefings
  • Named support contact · SLA
  • Cyber Essentials & ISO 27001 pack
Request a quote
Best for whole-service rollout · multi-cohort

One-off costs for on-prem or offline rollouts.

Most services run on UK cloud at no extra charge. On-prem and offline options carry a one-off provisioning fee to cover install, hardening, and handover.

A · UK cloud £0

Hosted, managed, always current

Included with every licence. No install fee, no infrastructure required.

B · On-premise £600

Installed on your service network

One-off provisioning. Includes install, pen-test handover, and ICT-policy alignment. Updates via signed packages.

C · Offline laptop £350

Self-contained exercise machine

Per-laptop build for remote venues and mobile command units. No network required during use. Syncs on reconnect.

Designed to pass ICT and finance review.

We know the sign-off path. The pilot tier is deliberately below most services' delegated-authority threshold so you can start without a capital case.

Legal entity
CommandGridTools Ltd Registered in England & Wales
Data region
UK · London & Manchester No transfers outside UK
Assurance
Cyber Essentials · in progress ISO 27001 aligned controls
Payment terms
BACS · 30-day · PO Consolidated annual invoice available

Everything services ask before signing.

Is the £495 pilot refundable if it doesn't suit us?

Yes — if you decide not to continue within the 90 days, the fee is refundable on request up to day 60. If you do continue to an annual licence, the £495 is credited in full against your first invoice.

What sits behind the annual "from" price?

Annual pricing is banded by service size (whole-time equivalent instructor count), not seat-counted, so you don't have to reconcile licences every time an instructor rotates. Small services start at £3,800; mid and large services quote on request.

Can we run the toolkit on our own network?

Yes. On-premise and offline-laptop installations are both supported, with a one-off provisioning fee. We provide a Cyber Essentials and ISO 27001 evidence pack for your ICT review.

Does the price include training for our instructors?

The pilot includes a 90-minute remote onboarding plus one live exercise support session. Annual licences include quarterly release briefings and a named support contact. Bespoke in-person training is available as an add-on.

What happens to our data if we leave?

Your exercise data, scenarios and reports export in standard formats (PDF, XLSX, HTML) at any time. On cancellation, we delete all service data within 30 days and provide a deletion certificate for your records.

We're a brigade group / consortium. Can we co-licence?

Yes — group licences for two or more services are quoted on request with a meaningful discount on the combined list price. We've structured arrangements around lead-authority procurement before.

Customised for your service — wherever you operate.

The toolkit is grounded in UK NOG by default, but the underlying framework adapts cleanly to other doctrines and languages. For services with specific data-sovereignty or sizing requirements, we provision dedicated AWS regional deployments on request.

International & bespoke
Content, terminology and assurance framework mapped to your national doctrine. Full localised-language support across the UI, scenario library and generated reports — French, German, Spanish, Arabic and others delivered to date — plus custom incident taxonomies and service-specific reporting templates.Scoped & quoted per engagement
Dedicated AWS region
Single-tenant deployment in the AWS region of your choice — eu-west-2, us-east-1, ap-southeast-2, or elsewhere. Full VPC isolation, regional data residency, and your own encryption keys.From £12,000 / year · provisioning 4–6 weeks

Ready to scope a pilot for your service?

A 20-minute instructor demo is the shortest path to a quote. We'll walk your team through live tools and send the paperwork the same day.

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